How To Survive a Timeshare Presentation

If you haven’t been approached by someone offering you a free gift (often cash or a trip) to sit through a timeshare Surviving a Timeshare Presentationpresentation, then you need to read this before it happens. Now, they may not outright tell you it’s a timeshare presentation… they may say it’s about vacations, or vacation ownership as timeshares do have a bad rap. But the bottom line is that they want to get you in a room, get you excited about taking vacations, and sell you a timeshare.

My History with Timeshares

I have attended (survived) a few timeshare presentations, stayed at timeshares, sold timeshares for a short time and I currently work for a company that helps people end their timeshare ownership (Newton Group Transfers). Ultimately I ended up buying a timeshare because it seemed to make sense for my wife and I. Well, let’s be honest… I like going to Las Vegas and after I stayed in one of the properties during our trial timeshare membership, I wanted to do more of that. Oh yeah, you can actually get a trial membership into timeshare ownership. That’s something else you need to know…. More on that later…

The first time my wife and I went to a timeshare presentation, we were on vacation (familiar story, right?). We were pretty green to the timeshare industry but we knew we enjoyed traveling, so we went to the presentation. It’s been a while (over 10 years) but I do recall that we liked what we heard, although we had just gotten married and did not feel that we could afford it. We were pretty good with our finances (I was in the mortgage business at the time) so we were not going to make any financial commitment we had not planned for, and we made it threw the presentation without buying. We then met the folks who do the “exit survey” and that’s when they got us J In the end, they offered us a trial membership which allowed us a certain amount of travel over a certain amount of time without making a full commitment to purchase. We bit… we ended up purchasing the trial package and though it would at least allow us to try things out before making a full commitment. I won’t go into all of the details, but long story short, but to a critical illness that my wife suffered, we ended up canceling that entry package and never got to use it.

Fast forward many years, we were invited to another timeshare presentation. The gift we were offered was a free trip… and of course, we love to travel, so we thought, “hey, why not… we know the ropes… we are just there for the free trip.” We also ‘made the pact’ to not buy no matter what. I don’t even recall the property or company, but I do recall the “free travel gift” was a joke. It was through a company with one of the worst online reviews ever (always check those reviews) that required us to pay a deposit up front. We then got a lame travel schedule that was simply unrealistic, and now they have one more unhappy customer because they took us for $50.

A few years later, we got another timeshare invite. This time, we actually thought we were ready to buy. We figured this company would offer us a free trial as well and that would give us that opportunity to “try before we buy” that we did not have a chance to enjoy prior. We were committed to getting a free trial, and I even asked about it when the agent gave us the numbers. She was pretty adamant that they didn’t have such a program (and of course she had to be) but we simply held out. In the end, we had the guy some over to give us the exit survey. As we expected, he offered us a trial program, with a price freeze, and even allowed us to make payment on it. We were excited because we got what we came for.

The first time I used our timeshare was on a business trip to Las Vegas. My wife was unable to join me, but of course, I was going to be super busy, so would not have much time to enjoy our time together. Anyhow, I happen to have a timeshare that is in the RCI network, so I stayed at the Grandview, which is a great property. I actually got to watch it be built because I used to stay at the hotel next to it (SouthPoint) on my trips to Las Vegas. The room was simply amazing. Being on business (and it being January) I did not get to use many of the amenities (such as a pool), but I would stay there again in a heartbeat.

Based on this stay, we decided to convert our trial membership to a purchase and ended up buying. The company I purchased from was actually the company that I had gone to work for (in the middle of paying for my trial membership), so I had learned a thing or two about how to buy. We got a pretty decent price and also got a nice deal on our fees where we pay them every other year instead of yearly. It comes out to roughly $333 per year including the RCI fee.

What I have Learned About Timeshares (and What You Should Know Before Attending a Timeshare Presentation)

I actually learned quite about timeshare ownership after working on both sides of the business, and becoming a timeshare owner. With that, I want to share some insights that may help you survive your next timeshare presentation.

  1. You Don’t Really Have to Buy On the Spur of the Moment. You will get an amazing offer, if you “buy today” and that is the pressure that a lot of people hate about timeshare presentations. When I was selling timeshares, I asked my manager what would happen if someone came back later and asked for the sale price. In the end, they want to sell timeshares, so most companies would do whatever they could to get you on board.
  2. There is Such Thing as a Trial Membership. Many of my customers asked if they could try before they purchased. Sales reps can’t offer that, so they won’t really answer the question. If fact, the sales rep does not get paid if you buy a trial membership (unless and until you come back to purchase the full package later). You will have to hold out until the end and be willing to walk away (because I can’t guarantee that every company offers this). If the company you are working with does not offer this, you can always find another company that offers it.
  3. You Don’t Have to Own a Timeshare to Stay in One. Do you know how many timeshare owners would LOVE to rent you their timeshare week? There are companies out there that list timeshares for rent such as RedWeek.com. Also, just ask around… you will find that you have friends who don’t or cant use their timeshares and they would love to get something for it instead of nothing since they still have to pay their annual maintenance fees.
  4. There is a Secondary Timeshare Market Where You Can Get Timeshares for FREE. Perhaps you have seen timeshares for sale on ebay for $1 or heard of people giving away their timeshares. The reason is that people often end up not being able to use their timeshare due to life changes where they can’t travel any more or they own a timeshare with fees that get so high that it’s not longer a “deal” for the purposes of travel. The most important thing to know here is that you should work with a professional (third party) to make sure the timeshare is legally transferred to you.
  5. There are Lots of fees Associated with Timeshare Ownership. When you are at a timeshare presentation, your sale rep will discuss your annual maintenance fees and the cost to stay on the property. What they may not discuss are the annual network fees that you have to pay to use the network or the resort fees in addition to the exchange fee. In fact, when I was selling timeshares, one of the veteran sales reps told me I was sharing too much info because I was discussing these fees.
  6. You Might Be Able to Purchase an Every Other Year Timeshare Plan. This means that you accrue points every other year as opposed to every year. Why would you do this? Because then you only have to pay your maintenance fees every other year (that’s what we own). If you have a points based ownership, you can borrow from a future year, carry over points from a prior year, or purchase additional points as needed.

Closing Thoughts and Tips

Attending a timeshare presentation can be a very stressful event because the tactics used are often high pressure. Sadly, many times these sales reps are more concerned with earning a buck than truly helping you out. Here are some final tips and thoughts if you are considering purchasing a timeshare or attending a timeshare presentation.

  1. Know Your Budget. If the cost of your timeshare is far greater than your current budget and you don’t have any guaranteed plans on increasing your income, you probably are not ready for timeshare ownership. As opposed to being forced to travel, you will just be stressed about your payments and more stressed that you have a timeshare that you can’t use.
  2. Get Your Own Financing. Most timeshare companies offer financing with rates that are higher than what you could get if you took out a home equity loan or even borrowed from your 401k. Make sure there is no prepayment penalty if you need to line up your financing, so you can pay it off with a lower priced loan once you are able to.
  3. Do a Google Search to Find Out About The Company. Make sure you know what company you are going to hear a timeshare presentation for and do your homework. Look for patterns in the online reviews. There are definitely reputable companies in the industry, and sadly sometimes good companies hire bad people, too.
  4. Ask Around on Social Media. You may find that you have friends or family members that own timeshares that they are not using are willing to let you either rent it or purchase it from them.

Although I am a happy timeshare owner, knowing what I know now, I realize that I would have been better off buying through the resale market. Even if I paid a bit more in fees, I would have saved thousands of dollars on the purchase price.

Note: The views expressed in this post are mine (not my employer) and based on my personal experience.

 

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